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Thomas Cook customers in shock over flight prices

Written by on September 24, 2019

Thomas Cook customers have accused airlines of cashing in on the holiday firm’s demise after being faced with high bills to book replacement flights.
People who booked flights with the company, now trying to find replacement deals, told the BBC that in some cases prices for the flights have tripled.
Holidaymaker Angela Mills said a flight from Glasgow to Rhodes, Greece, was £280 on Sunday, but was now £1,000.
Analysts said the prices reflected high demand on routes with few spare seats.
“People aren’t sitting there rubbing their hands with glee. If sales come in rapidly on popular routes then prices go up,” said John Strickland, an airline analyst at JLS Consulting.

Mr Strickland said September was a popular time for people to take holidays outside the peak school holiday period and many flights were already very full.
He said the airlines could decide to halt price increases, but said firms had to be commercially driven.

“Thomas Cook has failed because it had massive debts and it was making a loss. It’s a fragile industry. More than a dozen airlines have gone bust.
“If the airlines don’t make profits where they can on a minority of flights then they don’t stand a chance of surviving.”


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